Participant Requirements
Minimum Age Requirement:
For safety reasons, all guests must be at least 12 years old. Guests under 18 years of age must be accompanied by an adult at all times.
Unfortunately, our workshops are not suitable for pregnant individuals due to potential safety risks.
Arrival Time
We kindly ask that you arrive 10 minutes early to your workshop to ensure the group can begin on time.
Refund Policy
Thank you for choosing SONG Art & Craft. Please review our refund policy to ensure a smooth booking experience:
Deposit:
A deposit is required at the time of booking to secure your session.
Cancellation:
If you cancel 48 hours or more before your scheduled session, your deposit will be fully refunded.
Cancellations made within 48 hours prior to the start of the class are non-refundable. This applies to both deposits and full payments. No refunds will be issued under these circumstances.
However, you may reschedule for a future date without an additional deposit, subject to availability.
No Shows:
In case of a no-show without prior notice, the deposit is non-refundable and non-transferable.
Please contact us or visit our studio with any questions or need assistance with your booking.